RETURNS OR EXCHANGES

Thank you for choosing STARPATH ILLUMINATIONS LLC! We are committed to providing high-quality outdoor lighting products and ensuring a pleasant shopping experience. If you are not satisfied with your purchase, here are our refund terms:

Return Eligibility
You may request a refund if you decide to return the product within 14 days of receiving it. Please ensure the product is unused and in its original packaging with all accessories included.

Return Process
Please follow these steps to request a return:

Contact our customer service team, providing your order number and reason for return.
Upon confirming that the return meets the eligibility criteria, we will provide you with a return authorization and detailed return address.
Please pack the product securely with the return authorization to ensure it is not damaged during shipping.
Return Address
The return address is as follows:
[Address: 1234 WINYAH DR COLUMBIA SC 29203

Refund Processing
Once we receive the returned item and confirm its condition, we will process your refund within 3-5 business days. The refund will be issued to your original payment method and may take additional time to appear in your account.

Shipping Costs
Unless the product has a quality defect, return shipping costs are the responsibility of the customer. If the return is due to a product quality issue, you will be eligible for free return shipping.

Special Circumstances
Some specific products may not be eligible for this refund policy. Please confirm if your product is eligible for return when requesting a return.

If you have any questions or require further assistance, please feel free to contact our customer service team. We appreciate your understanding and support and look forward to serving you again!